Friday, March 28, 2008

USA Worker Base

"We're having trouble finding the numbers that we need with the skills that are required to do these jobs," AT&T Chief Executive Randall Stephenson told a business group in San Antonio"

Having been in management for years, I hear similar statements from colleagues at various gatherings. And, it's nor restricted to high-tech fields, either.

So, what is happening? Is the US workforce base really deteriorating, or are these managers making excuses, so they can ship jobs abroad?

I am not an expert on these issues, but it sure sounds to me that this may be the old "what came first, the chicken or the egg" question. A very simplified ed version is this. Labor base deteriorates, companies ship jobs abroad (or import workers), potential employees become discouraged and stop trying to acquire expertise, job pool becomes even thinner, so employers have to look elsewhere, and so on...

We, need, however, to ask ourselves, what really started this downhill run, and is there anything that can be done to stop it, or better reverse it?

Again not claiming and sort of guru expertise, my observations seem to tell me that the two issues that have driven us to where we are today, are education and feeling of entitlement.

There is question that our education system has been deteriorating. As Betsy Brown Ruzzi presented in her study, "International Education Tests: An Overview 2005", the US did not even rank in the top 12 in either reading, mathematics, or science in testing 8-th graders and above. There is something wrong! We want to claim the title of the most technologically advanced country, yet our students are being outperformed even in basic skills! Guess, what, if that's the case, then the only way to *retain* that title would be by bringing some of those out-performing us, so the can help us. It makes sense. Of course, the better, but tougher, solution would be to fix our educational system, so that our students, who become our eventual workers, once again become competitive, but who wants to hear that, really. Everyone is looking for the *quick fix* - send the jobs abroad, or bring others to this country to help us. Well, if that keeps happening, we are going to run into another problem, we are going to run out of jobs at McDonald's and Wendy's, to absorb all the student graduating with a very limited set of skills. Now, don't get me wrong. There is *nothing* wrong with working at McDonald's and Wendy's. Those employees serve as important a function in our economy and society as anyone else. But, as mentioned earlier, not everyone can work there.

And before feathers get ruffled, let me make sure I state, when I am talking about the "educational system deteriorating", I am *NOT* criticizing the teachers! This is truly a systemic problem. If anything, given today's climate, I admire anyone who decides to become a teacher. May be that's where we should start. Let's start giving teachers the recognition of the important role they play in society. Yes, teachers are the ones that form the character of the next generation, the next CEOs, the next president of the United States. Being a teacher was something to be proud of. Let's get back to that. Let's give them the recognition and authority they deserve. Parents, you can keep an eye on what is going on, but stay out of the way and let teachers do their job!

I kind-of lost my train of thought... Oh, yeah, the second issue, feeling of entitlement. Well, in today's society, there is a feeling that once someone finishes school, and decides to look for a job, they are entitled to it. They don't think that a company is "giving them a chance" to do something with their life, albeit not necessarily for altruistic reasons. No, they are entitled to a job, and benefits, and vacation, and holidays, and... I have seen it with my own eyes, while interviewing candidates for entry-level jobs. Many (not all) came to the interview with the attitude, "well, I'll listen to you, see what you have to offer me, and if I feel like I am getting what I want, I'll take the job". That attitude, coupled with the fact that their education and preparedness for the job is sub-par, results in, you guessed it, "Next candidate, please...". Again, I am not saying that employees should settled for whatever they can get, or be taken advantage of, or anything like that. But, they are *NOT* entitled to a job, just because they finished school! They have to show that they need the job, they want the job! They have to show that they are interested in participating in the growth of the company/business that wants to hire them, which in turn guarantees their own growth. But, they'll argue, what guarantee do they have that company growth will not mean their job being outsourced and their being out to pasture. Which brings me back to "the chicken and the egg" problem.

We've come full circle.

No comments: